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Huatai News

Huatai Machinery: High-quality service promotes development Gansu customers present silk banners to express their gratitude


 On April 24, 2023, Jia Shangjun, chairman of Gansu Huining Jianwei Edible Oil Co., Ltd., sent a letter embroidered with "Huatai's after-sales service team has a high level of technology and is anxious about what customers think about customers" to the after-sales service department of Huatai Machinery. I would like to express my sincere thanks to Huatai Intelligent Equipment Group for the professional and efficient after-sales service provided by Huatai Intelligent Equipment Group.

This year, Gansu Huining Jianwei Edible Oil Co., Ltd. has hired many young newcomers due to the expansion of production scale and the renewal of staff on the production line. They are not familiar with the production equipment, which makes the equipment unable to operate normally, and is facing a large order waiting Handing in the documents made it difficult for Mr. Jia. In an emergency, he tried to contact Huatai Group, the manufacturer of the equipment. Upon hearing the news, Huatai Group immediately dispatched a post-sales team to carry out personnel start-up, secondary commissioning, training, etc. to solve the problem for customers. difficulties in production.

Gansu Huining Jianwei Edible Oil Co., Ltd. was founded in 2011. The company is located in Huining, Gansu Province, the Red Revolution, the hometown of small miscellaneous grains in China, the hometown of flaxseed in China, and a famous education county in Northwest China; main private enterprise. The "Xiang Tai Le" brand edible oil (linseed oil, rapeseed oil, soybean oil) distributed and wholesaled by the company sells well in the consumer market, enjoys a high status among consumers, and has established long-term business relationships with many retailers and agents. stable cooperative relationship. The company has strong strength, credit, contract abiding, product quality, multi-variety management characteristics and the principle of small profits but quick turnover, and has won the trust of customers.

Jia Shangjun, chairman of Gansu Huining Jianwei Edible Oil Co., Ltd., said: Huatai Group's after-sales service team has a high level of technology, a strong sense of responsibility, and a serious service attitude. The smooth progress fully reflects the excellent technology and excellent communication and coordination skills of the after-sales personnel.

Professional, efficient and considerate service embodies Huatai's core values of "always adhere to customer-centricity, always consider and solve problems from the customer's standpoint, and do everything for customers". The company's after-sales service department will continue to aim at "unified command, quick response, efficient processing, and customer satisfaction" to provide customers with first-class after-sales service! The company will continue to adhere to customer-centric, problem-oriented, pursuit of high-quality workmanship, excellence, and produce products that satisfy customers.